Nationwide Service Logistics      

How much time does your company spend scheduling service help and performing help desk support for technicians that may not be completely qualified to even perform the services requested?

ISE has taken the bricks out of the bag and has put together a Professional Nationwide IT Service Team to meet all of your diagnostic and repair requirements. Even if you are currently using another form of outsourcing for your service calls you need to ask yourself a few questions before you send out another technician.

1. Will this technician be able to meet my SLA?
2. Can we count on this technician to be on-time?
3. Is this technician qualified to work on this equipment?
4. How much time and money will I lose giving instructions and help desk support to an under qualified technician?
5. Will this technician try to circumvent my customer?

At ISE, our skilled technicians not only go to site on behalf of your business they represent your business in a professional manner that is second to none.  Our technicians don’t leave business cards, they represent YOUR BUSINESS during the entire service call. Work orders have your business name on them, the technician going to site knows your SLA and we update you and/or the end user with an ETA. All of our technicians are trained on the equipment they will be fixing or installing. If the technicians runs into any issues with the equipment they rarely bother you, they contact our experienced help desk and we handle tier1 and tier2 support for you, at no additional costs.

Why wait any longer, and lose money with under qualified technicians. Contact us, or register on our website and enter your first service call TODAY!

*Service rates are typically hourly unless otherwise agreed upon by your ISE representative.
*Flat rate service calls are available based upon volume. Contact your ISE representative for details.

Nationwide Onsite Service

When you need the right technician at the right location, right away; we are here to assist you.
We have highly skilled computer, printer, and networking technicians servicing every zip code across the country.

Computers Printers Software Networking VoIP Hardware Delivery

Servers Televisions CCTV Cabling Telecom Roll Outs

Project Management 

Got a big project coming up? Let us manage it for you. We can manage the logistics of techniicans and delivery arrivals same day. Call us for more information.

 Depot Repair

Our in-house staff members are knowledgeable and experienced in a wide area of technologies. We specialize in computers, printers, televisions and many other items. Depending on individual needs, our range of capacities can vary from servicing single repair items to a truck load.

ISEPC Proactive Maintenance Plan

Reduce downtime, increase profitability, and make your technology work for you.

ISEPC is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with ISEPC.

Protect your Business Inside and Out

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

Proactive Managed Server Support

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.

All-You-Can-Eat Helpdesk Support

End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

ISEPC Backup and Business Continuity

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With ISEPC Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

Improve Productivity with Content Filtering

Protect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With ISEPC's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

Your Business at Your Fingertips

On the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.

How Much does Spam Cost Your Company?

You'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.

Expect More from Your Phone System

Simple, Flexible, and Cost Effective;

VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Integrated Solutions and Essentials LLC can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

Stop Losing Money on Your Printers

Reduce your printing cost, increase your efficiency, improve your document security, and reduce your carbon footprint

Do you know the total cost of printing in your organization? Do you have the experience and knowledge to control your print spending? Integrated Solutions and Essentials LLC’s dedicated printer management will help reduce your printing cost and increase your efficiency by letting us handle the printing and letting you focus on your business.

Stop Dealing with Third-Party Support

Manage your business relationships, not your hardware and software vendors.

Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

Cloud IT Solutions - Welcome to the Cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your business and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.