Remote Support Tool
We made our remote support easy. Click the link below and follow the directions below your support technician will then request the access code to enable us to remotely work on your computer system.
Download our Remote Support Tool
Installation Instructions
When the CrossLoop installation begins, click "Run" in each window that appears.
Follow the simple instructions to install CrossLoop on your computer.
As part of these instructions you will be asked to accept the CrossLoop Terms of Service. In some cases, the downloaded text of these Terms of Service shows an earlier Version than the definitive version which is currently Version 1.3, last revised 1/11/07 and found here. The Terms of Service includes two separate licenses. The first license is for the proprietary CrossLoop shell program and the second license is a GPL for the TightVNC program. If you have any questions about your rights to the software of these two programs, please see our detailed description of how we use VNC.
